Logistics is far from a behind the scenes function. A good logistics department is highly engaged with customers.

Logistics and Distribution work is often seen as a behind the scenes role. A baseline necessity that is taken for granted. Rarely does it get the glory of winning business that sales routine is given. The truth is Logistics and Distribution work is on the front line of customer engagement. The logistics teams at many supply chain organizations have a more intimate and consistent relationship with customers than sales or customer service. From the deliver to the packaging to services performed logistics employees interact with customers on a daily and hourly basis.

Logistics has introduced digital innovations at a slower pace than some other industries. This slower rate of digital adoption brings enormous risks that, if ignored, could be potentially catastrophic for even the biggest established players in the business.

Digital transformation represents the opportunity for businesses to think and operate like digital companies-- in the ways they engage their customers, empower their employees, optimize their operations and transform their products. 

LOOK Innovative Agency and Microsoft are uniquely positioned to help businesses tackle these challenges by meeting customers where they are today with agile technology platforms and services that accelerate their digital transformation and business success.